You can use this website without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
The purpose of this website is to provide you with information and services
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information unless you are in an unsafe situation and need urgent information or assistance.
Other than circumstances such as unlawful activity or serious threats to your personal health and safety, we do not share Personal Information with any other organisation or government service such as Ambulance, Police etc. unless you authorise us to do this. If you ask us about an issue that needs to be dealt with by another organisation, we will, if available, provide you with the necessary details to make contact yourself. You ask us to do this for you or you may opt out of further contact from us at any time.
The Personal Information of those who apply for Associate membership, or as volunteers, or are in communication with as a corporation, or as a donor are also secured. However in this case we will need your correct name and contact details.
How we protect your Personal Information
This website is hosted in the USA that has quality protection. To help protect the privacy of any data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our volunteers and employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is not readily available and restricted to persons authorised and certified by us to provide benefits or services to you.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
We do not set cookies on your computer or electronic device but be aware your device may record as "history" your visits to us.
Our website uses programs to help us understand website traffic and webpage usage however these do not identify individual users or associate your IP address data held by them. By using this website, you consent to the processing of data about you by and for the purposes set out above. You can opt out of analysis if you disable cookies.
Our obligations are constantly reviewed to ensure we comply with the requirements of privacy everywhere
Contact us about your privacy concerns.
Alternatively, you can write to us at:
I am JANE, Chitosei Post Office, 1-40-1 Kyodo,
Setagaya-ku. Tokyo 156-8799 Japan